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Incident Management

How COVID-19 Has Changed Emergency Management

How COVID-19 Has Changed Emergency Management

Over the past two years, COVID-19 has brought change to many industries including the emergency management industry. Though we cannot truly tabulate...

Top D4H Feature Requests for 2022

Top D4H Feature Requests for 2022

We asked our users to tell us what features they'd like to see from D4H in 2022 and received a big response! Robin, our CEO, and Mario, our CTO...

6 Reasons Why You Should Digitize Your ICS Forms

6 Reasons Why You Should Digitize Your ICS Forms

Digital forms are an integral part of moving emergency management activities to the cloud. In this article we will be discussing 6 key benefits to...

ondemand_video   "All-Hazards Healthcare Emergency Preparedness" with NCH Healthcare System

Robin was joined by Jennifer Smith, Emergency Management Coordinator at NCH Healthcare System in Florida to hear all about what emergency management...

6 Benefits to Creating a Virtual EOC in 2022

6 Benefits to Creating a Virtual EOC in 2022

With COVID-19 forcing many workplaces to work remotely, it is now possible to deliver the solutions of the EOC remotely. Here we discuss how the...

ondemand_video   "Rural Emergency Preparedness and Response" with Waldo County EMA

When emergencies happen in rural communities, the demands on local response agencies and healthcare facilities can quickly consume available...

COVID-19 Lessons Learned: Keeping the Public Informed During an Emergency

COVID-19 Lessons Learned: Keeping the Public Informed During an Emergency

The COVID-19 pandemic highlighted the importance of keeping the public up-to-date with the latest information during an emergency. Here, we look at...

How Horry County Police Department Utilizes D4H for Preplanned Events


How Horry County Police Department Utilizes D4H for Preplanned Events


The Spring and Fall bike rallies bring congestion and large crowds to Myrtle Beach. It is Horry County Police Department’s responsibility to keep...

How to Autocomplete Your ICS Forms

How to Autocomplete Your ICS Forms

Find out how easy it is to autocomplete your forms in D4H Incident Management. Quickly fill out fields in multiple ICS forms at the same time. Add...

Our New Knowledge Base is Live!

Our New Knowledge Base is Live!

Our Knowledge Base is now better than ever as we've moved to a new user-friendly platform, added easy Getting Started Guides, and created new support...

Crisis Management: 8 Steps For Formulating Your Decisions

Crisis Management: 8 Steps For Formulating Your Decisions

Effective and successful decisions can protect an organization and unsuccessful ones can damage them.

ondemand_video   "Dealing with 1-in-100 year New Zealand Floods" with Waimakariri District Council

On May 30th 2021, the South Island of New Zealand was hit with a deluge that forced hundreds of people in the Canterbury region to evacuate their...

ondemand_video   "Saving Lives at Sea" with Coastguard New Zealand

Coastguard New Zealand provides the primary maritime search and rescue service in New Zealand, bringing over 6,000 people home safely each year....

We've Added Biometric Authentication to our Mobile Apps

ondemand_video   We've Added Biometric Authentication to our Mobile Apps

We've made an important update to our mobile apps that ensures the security of your data. Here's why it's important and how it works.

July 2021 New Features Reviewed

ondemand_video   July 2021 New Features Reviewed

Robin and Mairéad recently demoed and discussed the latest new features in D4H Incident Management. Here's a look back at the updates they presented.

ondemand_video   "Agricultural Traditions Meet Modern Day Hazards" with Clinton County EMA

Robin was joined by Thomas Breckel, Director of Clinton County EMA in Ohio to discuss rural emergency management. In Clinton County, incidents from...

How Safair Uses D4H To Activate Their Airline Emergency Response Plan

How Safair Uses D4H To Activate Their Airline Emergency Response Plan

Airlines have very detailed Emergency Response Plans to follow during an incident, emergency, or crisis. Here's how Safair deployed D4H Incident...

ondemand_video   "Interagency Collaboration at the EMA Communications Center" with Lincoln County, Maine

This week, Robin was joined by Casey Stevens, Emergency Management Director at Lincoln County EMA. They discussed how they moved their local EMA...

April 2021 New Features Reviewed

ondemand_video   April 2021 New Features Reviewed

This week, Robin and Mairéad presented the latest updates to D4H Personnel & Training, D4H Equipment Management, and D4H Incident Management on...

First Nations Emergency Management with the Grand Conseil de la Nation Waban-Aki

ondemand_video   First Nations Emergency Management with the Grand Conseil de la Nation Waban-Aki

Robin was recently joined by Félix Talbot, Emergency Management Specialist at the Grand Conseil de la Nation Waban Aki to discuss how they assist...

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