Incident Management

“As a software solution, D4H was flexible enough that we could easily implement the platform without the need for any changes in our procedures and processes”

“D4H has provided us with easier communication when managing large-scale incidents as well as simplified documentation. It also provides the ability to process and display the information that key players need to make decisions.”

"For us, the most important feature of D4H is the ability to customize in real-time. While our crews were doing rapid damage assessments in post-fire areas, I was able to change the fields on the forms to collect the information that each area wanted."

"I love that we can create status boards on the fly. In some emergencies, we have created our own brand new status boards to track information specific to that incident. Until COVID-19, we never thought that we’d have to track PPE. That was something that we were able to easily build out in the software. Anyone can go in and update their information and that’s been huge. In the past, it was all telephone calls and faxing in information.”

"Within an hour people were pretty much on board with D4H. They were able to put things in the updates log section, and they were doing some taskings. It was really quick for people."

“Prior to implementing D4H, we were utilizing a combination of MS Word and PDF documents to publish Incident Action Plans. Our resource status tracking system consisted of a large whiteboard with tags displaying unit identifiers.”

"We were very fortunate that the D4H Incident Management platform was able to capture all of our updates, logs, and movements. Because of the capability and the tools that we brought, everything centered around our mobile command post and the D4H system. It provided an immense amount of value."

"One of the things that I really like about D4H, especially after using it for a recent IT incident, was not only the ability to create incident action plans but also the fact that I had everything I needed to create the incident after-action. When the incident ended, I had all of the snapshots of the situation reports and all of our ICS forms that were filled out. It was exactly what we needed for learning and making things better."