Q1 2023: What's New on D4H

D4H Operations Center

• Incident Management API Beta - Our Incident Management API has gone into beta with a selection of customers. We expect to release a production version and public documentation shortly.
• Tag Log entries from mobile - The Incident Management mobile app now lets you tag log posts before posting to associate the log entry with a record.
• Tomorrow.io for weather - We’ve just switched our Incident Management weather provider over to Tomorrow.io. At the moment, it’s identical functionality as before, but you can expect to see a lot of weather monitoring innovation here from us in the future.
• Status Board colors on mobile - The Incident Management mobile app now has colored status boards that recognize your Ok/Warning/Danger rules.
• New invited but not joined icon - We now use a different icon for “invited but not joined” users in Incident Management > Admin Area > Collections > Personnel.
• New personnel search function - Within Incident Management > Admin Area > Collections > Personnel you can now search and filter by permission profile or other keywords.
• ‘Updates’ renamed to ‘Logs’ - We made the decision to change the menu item Updates to Logs to assist with future log enhancements we’ve got planned.

D4H Team Manager

• Split A Batch of Supplies or Consumables - Within Equipment Management > Supplies > Distribute, you can now distribute supplies to a location without an existing batch. We’ll split the batch into two, creating a new identical batch in the destination location.
• Performance improvements - We have introduced some huge optimizations in speed and performance around custom reporting, selecting equipment, and exports. Please let us know anything you find that feels slow.
• Rich Text has arrived! - You can now add rich text to a number of fields on Incident Reporting and Personnel & Training. We continue to monitor the success of this, and expect to add more fields.
• Enter your password less - We removed the need to enter your password when deleting items, instead requiring you to enter the name of the item you wish to delete. This is to encourage users to have strong passwords as they do not need to enter them as many times and also lines us up to allow SAML SSO on Team Manager.
• Total number of ‘Attendance’ hours - We’ve added the total number of attendance person hours to Intelligence > Reports > Custom Reports > Activity Reports ( All Activities / Exercise / Event / Incident) at team and organization levels.
• Write NFC tags - You can now write and re-assign blank NFC stickers & tags to a Member or Item of Equipment in the D4H Personnel and D4H Equipment mobile apps. This lets you scan a sticker on a persons ID card or helmet to pull up their qualifications or emergency contact details. (Keep an eye out, the mobile app updates are pending approval by Apple and Google).
• Health & Safety reports sorted by activity date - The system will also save the change you made to the column heading so that next time you come in to the H&S reports, they are in the order you required.
• We renamed “History & Audit” - On the bottom of every screen, you’ll see History & Audit is now just called “Audit”. This is to line up with some language in future audit functionality improvements.
• Team name in equipment report - If you’re running a multi-team asset management with parent organization, when you export equipment information through Intelligence > Reports, the team name is now displayed.
• More exportable information on resource usage - Under Intelligence > Reports > Custom Report > Resources (All) we’ll now also export the timestamps and other associated information with the resource usage on Incidents, Exercises, and Events.
• Better mobile repairs - The D4H Equipment mobile app now allows you to enter costs and more details when you complete a repair.
• Funding sources on mobile - The D4H Equipment mobile app now includes the addition of Funding Source information.
• Now using Apple Weather - Our weather provider Dark Sky was acquired by Apple to power the iPhone’s weather data. This is the weather forecast we show on scheduled Personnel & Training Exercises & Events and the historic weather we suggest in Incident Reporting at the date and location of the incident when you are adding your Incident report.
• Qualification matrix spreadsheet - In Personnel & Training > Planning > Qualifications our ‘All Members’ qualification matrix export now includes retired members data too for historic accuracy.

D4H User Access & Identity

• Unified Accounts - Our Unified Accounts beta waitlist is being worked through quickly, and we expect a general rollout to all users in Q2. What does this mean? It means you can have a single username and password for all D4H products and also add Multi-Factor Authentication, SAML SSO, and lots of other security features.
• New account switcher - For those who have already upgraded to the new Unified Accounts for sign-in, they’ll see a new Account Switcher user interface on the navigation bar.

Customer Experience

• New Help Center! - Over at help.d4h.com you’ll find our new help center, but more impressively we’ve also integrated this into our products. Press the question mark on the navigation bar to pop-open instant answers and questions. We’ll automatically suggest documentation based on the screen you’re on.
• Implementation Certificates - We now issue a personal training certificate to everyone who has gone through our 6 week implementation training course post-purchase. If you’ve recently completed this, drop help@d4h.com an email if you’d like your certificate.

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