Gestión de incidentes

“With the support of Lancaster Area Search and Rescue; a team that has been utilizing D4H since their formation, we have created a system that has allowed us to not only stay on top of incoming requests but also plan ahead and schedule our activities for the coming week.”

"D4H has proven itself to be a very robust and reliable platform for our agency."

"D4H is like a dream for an Emergency Manager. I don’t know how we’d operate without it."

"As all of the dignitaries started coming through and wanted to understand what was happening, we went straight to the D4H system where we had all of the logs and updates in one place. Incident Command then started sending everything through to us for information capturing. We became the central hub of information because of what we’ve got with D4H."

"For us, the most important feature of D4H is the ability to customize in real-time. While our crews were doing rapid damage assessments in post-fire areas, I was able to change the fields on the forms to collect the information that each area wanted."

"One of the things that I really like about D4H, especially after using it for a recent IT incident, was not only the ability to create incident action plans but also the fact that I had everything I needed to create the incident after-action. When the incident ended, I had all of the snapshots of the situation reports and all of our ICS forms that were filled out. It was exactly what we needed for learning and making things better."

“The incident was well coordinated and managed, with all content updates, images and relevant information correctly uploaded and linked up to the incident in D4H”

“D4H worked amazingly well – the staff were overwhelmingly positive about the product and found it very intuitive and useful. It has considerably improved situational awareness within our EOC and I believe it has also helped to achieve our objectives, by maintaining focus and tracking tasks better during the operation. Some of the staff on the operation had not even attended the one-hour familiarization session, but were given a login and a few tips and were using the system within a few minutes. Our partner agencies, emergency services, and political leaders have also been very impressed with the live SITREP we were able to share, and with our overall situational awareness in the EOC.”