Incident Management

"I could not be happier than I am with D4H."

“As a software solution, D4H was flexible enough that we could easily implement the platform without the need for any changes in our procedures and processes.”

"The platform that D4H provides suits our needs from start to finish, D4H allows us to pass off information very easily and keep it documented which is key for us"

"Since using D4H, our communication is above and beyond what it has ever been before—not just for mass communication, but for sharing information, it has truly made things a lot easier."

"We can now get rid of all our binders and pages and store all our facilities in D4H."

"The map pin color coding in D4H is very beneficial. As we zoom out and pins cluster together, we're given a snapshot of the number of affected structures in each area or community."

"We're able to do damage assessments in record time. We did about 500 damage assessments in one day, which had never been done before. One of the quotes from the Fire Commissioner’s Office was that we did in three days what would normally take a month to do."

"For events where there is FEMA reimbursement, we need to be able to show what the impacts to our facilities were, what the response actions were, and the recovery actions. Using D4H means we’re able to clearly show what happened, how we fixed it, and what we’re still working on."