Corporate Crisis Management: 5 Challenges & Solutions

Easy access to up-to-date, structured, and reliable information can heighten situational awareness and improve the entire incident response process.

When an incident occurs, both incident responders and managers are faced with high volumes of information. Their priority is to bring the incident to a swift ending. This means that efficient management of information can relieve some pressure.

1. Paper-Based Information Gathering

When an incident occurs, a high volume of information is traditionally captured by completing paper-based forms by hand, which are later processed. The biggest shortcomings of the paper-based system are the poor quality of the records, a lack of contextual information, and difficulty in instantly analyzing any data captured. Digital forms allow for greater consistency and interoperability.

With D4H Incident Management, you can pre-build all of your incident or ICS forms into the system. Users can then collaboratively fill out the form, with all information updating for all users in real-time. The D4H Incident Management mobile app makes this even more convenient for work on the go.

Once a form has been completed, it can be digitally signed. Signing a form will lock it. This means that it is uneditable by you or other users. Whoever signed the form, approved it. Unlocking a form will erase all signatures on the form.

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