Incident Management

“As we see D4H constantly developing and new features being added I feel that this system can help manage incidents of all sizes and complexities for organizations large and small. The user-friendly administrative interface allows for development at the organizational level with little computer knowledge or ability.”

"The map pin color coding in D4H was very beneficial. As we zoomed out and clustered pins together, we were given a snapshot of the number of affected structures in each area or community."

"The features in Incident Management were not part of our initial requirements list, but the team have found that system to be extremely useful for organizing our mission responses. Using D4H, our command staff can collaborate on the initial deployment plans online, before they even meet at the incident; this speeds up our deployment of resources at a mission."

"I love that we can create status boards on the fly. In some emergencies, we have created our own brand new status boards to track information specific to that incident. Until COVID-19, we never thought that we’d have to track PPE. That was something that we were able to easily build out in the software. Anyone can go in and update their information and that’s been huge. In the past, it was all telephone calls and faxing in information."

"D4H has replaced our paper-based incident sheets and improved our ability to collaborate 10 fold."

"It’s been a godsend from the standpoint of having oversight and providing good documentation."

"D4H’s support helps us achieve our mission to provide New Jersey with a highly trained, equipped, and specialized EMS resource to support operations at major incidents and pre-planned events."

"Within an hour people were pretty much on board with D4H. They were able to put things in the updates log section, and they were doing some taskings. It was really quick for people."