Announcing! 📢 Alert Templates with Instant Send Mode 📲

What Are Alert Templates?

Alert Templates in D4H Alerting allow you to create pre-built messages for common scenarios, ensuring consistency, accuracy, and speed when every second counts. No more starting from scratch or worrying about typos in the heat of the moment. Each template can include predefined recipients (such as groups or on-call personnel), response options, and even preset severity levels and alert channels.

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Key Features of Alert Templates

Here’s what makes Alert Templates a game-changer for your alerting workflow:

• Predefined Recipients: Assign specific groups or on-call personnel to ensure alerts always reach the right audience.
• Customizable Responses: Set predefined response options like “Acknowledged” or “En Route” for streamlined two-way communication.
• Adjust & Send: Simply select the appropriate template, make any necessary adjustments, and send your alert with confidence.‍
• Instant Send Mode: Configure specific templates to dispatch immediately without any further customization. Instant templates will be marked with the ⚡️ icon.
• ‍Pinned Templates: Pin frequently used templates for easy and direct access.‍
• Response Window: Control how long your alerts remain active and accept responses.‍
• Permission-Based Management: Only users with "Manage Alerts" permissions can create, edit, and pin templates.

Why Use Alert Templates?

At D4H we're all about making our software as uncomplicated as possible. Here's how Alert Templates will benefit your organization:

• Save Time: Quickly send alerts without drafting them from scratch, freeing up valuable time for other critical tasks.
• Reduce Errors: Pre-defined templates ensure consistent messaging and minimize the risk of errors during high-pressure situations.
• Improve Consistency: Standardize your alerts across your organization, ensuring everyone receives clear and accurate information.
• Enhance Efficiency: Pin frequently used templates for instant access, streamlining your workflow and accelerating your response times.

Help Center Documentation

• D4H Alerting Getting Started Guide
• Customizing Alert Templates
• Sending an Alert

Try Alert Templates Today!

Ready to try it out? Alert Templates are available now in D4H Alerting. If you’re an existing customer, log in today to start creating your templates. We've put together a handy guide with everything you need to get started.

New to D4H? Check out our pricing plans here or book a demo with us today!