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Critical Alerts

Never miss an urgent alert—no matter the phone settings.

Designed for high-priority notifications, Critical Alerts ensure that urgent notifications are received by overriding silent mode and Do Not Disturb settings on recipients’ mobile devices. When activated, these alerts guarantee that your team hears and responds to emergency notifications.

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Tech Specs

  • Bypasses Silent Mode & Do Not Disturb: Ensures high-priority alerts are heard, even if the phone is muted.
  • High-Volume Alert Sound: Plays a loud, attention-grabbing sound to ensure delivery.
  • App-Based Delivery: Requires the D4H mobile app to override phone settings.
  • Customizable Activation: Choose when to enable Critical Alerts based on severity levels.
  • Instant Delivery: Alerts are pushed directly to recipients’ devices with no delay.
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    Included With

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    Alerting

    Easily alert your team during emergency events or with everyday informational broadcasts. Send multi-channel group notifications, use customizable priority levels to trigger critical alerts, and quickly gather two-way responses from your personnel in real-time.

    Frequently Asked Questions

    How do Critical Alerts work?

    When enabled, Critical Alerts will override silent mode and Do Not Disturb settings on recipients’ devices, ensuring that urgent messages are heard.

    Do recipients need to have the D4H app installed for this to work?

    Yes, Critical Alerts are app-based and require the D4H mobile app to function properly.

    Can I choose which alerts trigger Critical Alerts?

    Yes, you can configure Critical Alerts to only activate for specific alert severity levels.