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Incident Chat Log

The easiest way to communicate and collaborate during Incidents.

The incident communication log is your command center for collaboration and record-keeping during critical incidents. Capture every detail, share updates instantly, and maintain a chronological log of all activities, ensuring transparency, accountability, and informed decision-making. Enhance your situational awareness with the ability to tag, search, and filter the log. Amplify critical messages to notify incident staff, and ensure that all communications are tracked and auditable.

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Tech Specs

  • Real-Time Communication: Instantly share messages, updates, and observations with your team and stakeholders.
  • Chronological Log: Maintain a detailed, time-stamped record of all incident-related communications and actions.
  • Tagging and Filtering: Easily categorize and find specific information using tags and filters.
  • Notifications: Alert team members to critical updates or actions that require their attention by tagging them.
  • Audit Trail: Every action and change is tracked in the audit trail for complete transparency and accountability.
  • Export and Sharing: Share the incident log via email or export it to PDF for reporting and analysis.
  • Real-Time Updates: Log entries are displayed instantly, keeping everyone informed of the latest developments.
  • Tagging System: Categorize log entries with custom tags to easily filter and search for relevant information.
  • Message Amplification: Highlight critical messages for immediate attention.
  • Channel Separation: Create separate channels for different teams or topics to streamline communication.
  • Filtering by Multiple Queries: Quickly find specific information using multiple filters.
  • Editable and Deletable Messages: Correct or remove log entries as needed (with changes tracked in the audit trail).
  • Integration with Other Modules: Link log entries to status boards, roles, and tasks for context and traceability.
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    Included With

    emergency_home

    Incident Management

    Easily create a common operating picture, communicate objectives, and collaborate on a resolution using forms, tasks, logs, maps, and status boards.

    Frequently Asked Questions

    What is the Incident Chat Log in D4H?

    The Incident Chat Log is a real-time chronological log used for communication during an incident. It automatically timestamps, tags, sources, and audits information, ensuring a detailed and organized record of all communications and actions.

    How does the Incident Chat Log enhance communication during incidents?

    The Incident Chat Log provides a centralized platform for real-time communication, ensuring that everyone involved in the incident has access to the latest information and can collaborate effectively.

    Can I tag specific people or roles in Incident Chat Log entries?

    Yes, you can tag individuals or roles in log entries to direct their attention to specific messages or updates. Tagged individuals will receive notifications, ensuring they don't miss critical information.

    How can I filter the Incident Chat Log to find specific information?

    The Incident Chat Log offers powerful filtering capabilities. You can filter by time, tags, roles, keywords, or any combination of these criteria to quickly find the information you need.

    Can I export the Incident Chat Log?

    Yes, you can easily export the log as a PDF or share it via email with stakeholders or external agencies who may not have access to the D4H platform.

    How can I use the Incident Chat Log to notify incident staff?

    You can amplify critical messages within the Incident Chat Log to notify incident staff. Additionally, tagging specific personnel or roles will send them notifications, ensuring they are informed of important updates.

    Can messages in the Incident Chat Log be edited or deleted?

    Yes, messages can be edited and deleted. All changes are stored in the audit trail, maintaining a complete and transparent record of all communications and modifications.

    What is the difference between the Incident Chat Log and the audit trail?

    The Incident Chat Log is a chronological log of all posts during an event or incident. The Audit Trail, on the other hand, also includes all changes made in an open channel, including edits and deletions, with date and time stamps.